Learning organizations, internal marketing, and organizational commitment in hospitals

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Learning organizations, internal marketing, and organizational commitment in hospitals

BACKGROUND Knowledge capital is becoming more important to healthcare establishments, especially for hospitals that are facing changing societal and industrial patterns. Hospital staff must engage in a process of continual learning to improve their healthcare skills and provide a superior service to their patients. Internal marketing helps hospital administrators to improve the quality of servi...

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Learning organization, internal marketing, and organizational commitment in hospitals

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ژورنال

عنوان ژورنال: BMC Health Services Research

سال: 2014

ISSN: 1472-6963

DOI: 10.1186/1472-6963-14-152